AFFEXCO global

8. A comprehensive evidence-based executive coaching framework, designed specifically for healthcare organizations.

What COULD a comprehensive executive coaching framework designed specifically for healthcare organizations look like? All programmes are customized and designed together with you, our customer.

This programme is scalable across leadership levels (executive, clinical, and managerial). The program emphasizes measurable leadership growth, organizational alignment, and well-being.

PhaseCore Focus
Discovery & AssessmentDefine goals, baseline, ICP
Leadership FoundationsEQ, self-awareness, communication
Strategic LeadershipChange, collaboration, conflict
Integration & ImpactEmbedding habits, measuring ROI

A comprehensive, executive coaching framework designed specifically for healthcare organizations.
It’s structured for being scalable across leadership levels (executive, clinical, and managerial). The program emphasizes measurable leadership growth, organizational alignment, and well-being.

1. Program Overview

Goal:
Develop emotionally intelligent, strategically aligned, and resilient leaders who can drive quality care, staff engagement, and innovation across the healthcare system.

Format:

• One-on-one executive coaching (biweekly or monthly)
• Group/team coaching for leadership cohorts
• Integration with organizational goals and leadership development programs
• Optional 360° feedback and psychometric assessments

2. Program Structure

Phase 1: Discovery & Contracting
Objectives:
• Align on goals (organizational + individual)
• Establish confidentiality and trust
• Conduct baseline assessments

Activities:

• Intake interview (leader, supervisor, HR sponsor)
• Leadership 360° or stakeholder interviews
• Assessment tools (e.g., Hogan, EQ-i, DiSC, StrengthsFinder)
• Define measurable success indicators

Deliverables:

• Individualized Coaching Plan (ICP)
• Leadership baseline report

Phase 2: Leadership Foundations
Focus Areas:
• Self-awareness and emotional intelligence (EQ)
• Communication and influence
• Stress management and resilience
• Leadership presence and authenticity

Sample Coaching Topics:

• “Leading with purpose under pressure”
• “From clinician to leader”
• “Building trust and psychological safety in teams”

Measurement:

Qualitative feedback from early behavioral changes.

Phase 3: Strategic & Relational Leadership
Focus Areas:
• Team leadership and accountability
• Cross-functional collaboration
• Managing change and complexity
• Conflict resolution and difficult conversations

Sample Coaching Topics:

• “Building alignment across disciplines”
• “Coaching and empowering others”
• “Leading in uncertainty (regulatory, financial, or cultural change)”

Measurement:

Midpoint review with supervisor and coach; adjustment of goals.

Phase 4: Integration & Impact
Focus Areas:
• Embedding new behaviors
• Driving measurable business and cultural outcomes
• Developing others (coaching as a leadership style)
• Sustaining well-being and performance

Sample Coaching Topics:

• “Leading a culture of accountability and empathy”
• “Embedding leadership habits for long-term success”

Measurement:

Post-program 360° or stakeholder review; ROI metrics.

3. Key Competency Areas by Role

Leadership TierCompetencies DevelopedExample Outcomes
C-Suite / ExecutivesStrategic vision, systems thinking, stakeholder influence, culture shapingImproved alignment, strategic agility, executive cohesion
Clinical Leaders (CMOs, Nurse Leaders)Emotional intelligence, communication, leading interdisciplinary teamsReduced conflict, improved team engagement, better patient outcomes
Middle ManagersOperational leadership, change management, feedback skillsHigher staff retention, stronger performance metrics
Emerging LeadersSelf-awareness, presence, collaborationLeadership pipeline readiness, lower turnover
Cross-functional TeamsCollaboration, trust, shared accountabilityFaster project implementation, innovation

4. Metrics and ROI / ROE Tracking

DomainExample Metrics
Leadership Growth360° feedback improvement, self-assessment scores
Organizational ImpactEmployee engagement, retention, patient satisfaction, quality metrics
Cultural ChangePsychological safety survey scores, teamwork climate
Well-beingBurnout reduction, resilience indices, absenteeism rates

5. Program Enhancements

Group Coaching Circles: Peer learning and accountability for cohorts (e.g., nurse managers, department chairs).
Leader-as-Coach Training: Develop internal coaching capability for sustainability.
Well-being Integration: Optional mindfulness, resilience, or emotional intelligence workshops.
DEI Lens: Ensure inclusion and cultural competence in leadership behaviors.